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Service & Support

Knowledge - Skill 

Support 

Support you can count on.

  • Toll Free, Ticket & Live Chat

    We have a toll free number with 24/7 answering service, support ticketing queue to submit support issues and request, as well as live chat through our website when you need support. 

  • Certified Personnel

    Enjoy unlimited access to our technical staff who are all Laserfiche Solution Engineer certified. 

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All plans include

Everything needed for success. 

  • Updates & Maintenance

    Free version upgrades and maintenance of your Laserfiche system for optimization.  

  • Support

    Get answers, assistance with errors, and technical issues. 

  • Laserfiche Empower

    JPI sponsored conference registration.

     

  • Laserfiche Support Site

    Community, Learning, Knowledge

Services

Let us guide you through the process from beginning to end.

Consulting

Through discovery, we can assess your current production environment and make recommendations. 
  • Best practice
  • Initial purchase
  • Continued optimization

Hosting Services

We offer hosted environments that meet and exceed hardware requirements
  • Server
  • VM Management

Programming

Our developers can work with you to develop custom programs, scripts, and integrations that fit your business needs.
  • One to one integrations 
  • Custom executables

Reach out , let us know how we can help!

Start your journey to better Business Process Automation and Content Management.