Skip to content
logo2
Premier Partner Logo_F_PPP_Primary_Spacing

Smart Chat & Beyond: The AI Agents Steering Digital Workflows

 

Imagine a workplace where your content management system isn’t just a tool — but a collaborative assistant. One that can answer questions, guide users through processes, and even make decisions for you.

Welcome to Laserfiche Cloud’s AI-powered Smart Chat and Workflow Agents — the next evolution in content intelligence. It’s time to move beyond static search boxes and rigid processes and embrace a smarter, more conversational approach to digital transformation.

Introducing Smart Chat: Your Content Co-Pilot

Laserfiche Smart Chat brings a powerful, natural-language assistant directly into your Cloud interface. It’s like having a knowledgeable colleague who knows your repository inside and out — and can help at a moment’s notice.

With Smart Chat, you can:

  • Ask real-time questions like “Where’s the most recent vendor agreement for XYZ?” or “Show me all invoices pending approval.”

  • Access help documentation, best practice guides, and training directly from the chat interface.

  • Cut down the time spent navigating folder structures or searching for forms.

It’s intuitive, fast, and designed to empower every user, not just the tech-savvy ones.

Meet Your New Workflow Agents: AI-Driven, No Coding Needed

Beyond Smart Chat, Laserfiche Cloud introduces AI agents that assist with workflow design and decision-making. These intelligent agents are changing how teams build and run processes.

With process design and decision agents, you can:

  • Build complex workflows with AI-recommended logic based on form inputs and metadata 🛠️

  • Create approval routing, task escalations, or document filing — all without writing a single line of code

  • Ensure decision points are consistent and compliant across departments

These agents are perfect for teams looking to automate without relying heavily on IT or developers — putting process power into the hands of the business.

Reporting Intelligence: Insights at the Speed of Thought

Laserfiche’s platform doesn’t just help move data — it helps make sense of it.

The Cloud platform includes robust tools for:

  • Generating visual dashboards and analytics based on repository activity

  • Tracking form submissions, approvals, and bottlenecks in real time

  • Producing reports automatically for audits, board meetings, or executive briefings

With these tools, departments can act on trends and insights without waiting on manual reporting or external BI tools.

Real-World Team Benefits: Simpler, Faster, More Empowered

Laserfiche Smart Chat and AI Agents directly support the day-to-day needs of business teams by:

  • Reducing manual document review 

  • Speeding up common request handling 

  • Boosting process consistency across departments 

  • Empowering non-technical users to design and update workflows confidently 

Example Use Cases:

  • HR Teams can use Smart Chat to assist employees with onboarding questions or route documents automatically.

  • Customer Service can retrieve client contracts, service agreements, or case files without toggling through menus.

  • Finance can auto-route expense reports based on metadata and return summary insights within seconds.

Security-First Design: Trust Built In

Laserfiche AI tools are built on a foundation of enterprise-grade security:

  • Data is encrypted at rest and in transit

  • AI features do not train on your content — your data stays private and secure

  • Audit trails track access and activity for full transparency

Security isn’t an afterthought — it’s embedded into every layer of the platform, so your AI assistant is smart and safe.

Closing Thought: The Future of Work Is Conversational

Laserfiche Cloud’s Smart Chat and AI Agents aren’t just nice-to-have tools — they’re the next frontier in digital transformation. Whether you’re a power user or a business leader, these features simplify work, increase agility, and unlock insights that drive real outcomes.

👉 Let’s talk about upgrading your system. Click here to learn more and schedule a personalized demo.

You’ve already invested in Laserfiche. Now it’s time to invest in what’s next. ☁️💡

 
, ,