25 Lessons in 25 Years
JPI’s thought leadership series built on real-world automation work, not theory.
After 25 years supporting organizations across compliance-heavy and operationally complex environments, we’ve learned that whether automation succeeds or quietly stalls rarely comes down to the technology alone. The real determinants are strategy, execution discipline, governance, and what happens after go-live.
This series distills those hard-earned lessons into practical insights organizations can actually use. Each entry focuses on a single lesson drawn from lived experience designing, implementing, and sustaining automation in production environments. Read individually, each lesson stands on its own. Taken together, they reflect what automation teaches you over time when it’s built to last.