Imagine a workplace where your content management system isn’t just a tool — but a collaborative assistant. One that can answer questions, guide users through processes, and even make decisions for you.
Welcome to Laserfiche Cloud’s AI-powered Smart Chat and Workflow Agents — the next evolution in content intelligence. It’s time to move beyond static search boxes and rigid processes and embrace a smarter, more conversational approach to digital transformation.
Laserfiche Smart Chat brings a powerful, natural-language assistant directly into your Cloud interface. It’s like having a knowledgeable colleague who knows your repository inside and out — and can help at a moment’s notice.
With Smart Chat, you can:
Ask real-time questions like “Where’s the most recent vendor agreement for XYZ?” or “Show me all invoices pending approval.”
Access help documentation, best practice guides, and training directly from the chat interface.
Cut down the time spent navigating folder structures or searching for forms.
It’s intuitive, fast, and designed to empower every user, not just the tech-savvy ones.
Beyond Smart Chat, Laserfiche Cloud introduces AI agents that assist with workflow design and decision-making. These intelligent agents are changing how teams build and run processes.
With process design and decision agents, you can:
Build complex workflows with AI-recommended logic based on form inputs and metadata 🛠️
Create approval routing, task escalations, or document filing — all without writing a single line of code
Ensure decision points are consistent and compliant across departments
These agents are perfect for teams looking to automate without relying heavily on IT or developers — putting process power into the hands of the business.
Laserfiche’s platform doesn’t just help move data — it helps make sense of it.
The Cloud platform includes robust tools for:
Generating visual dashboards and analytics based on repository activity
Tracking form submissions, approvals, and bottlenecks in real time
Producing reports automatically for audits, board meetings, or executive briefings
With these tools, departments can act on trends and insights without waiting on manual reporting or external BI tools.
Laserfiche Smart Chat and AI Agents directly support the day-to-day needs of business teams by:
Reducing manual document review
Speeding up common request handling
Boosting process consistency across departments
Empowering non-technical users to design and update workflows confidently
HR Teams can use Smart Chat to assist employees with onboarding questions or route documents automatically.
Customer Service can retrieve client contracts, service agreements, or case files without toggling through menus.
Finance can auto-route expense reports based on metadata and return summary insights within seconds.
Laserfiche AI tools are built on a foundation of enterprise-grade security:
Data is encrypted at rest and in transit
AI features do not train on your content — your data stays private and secure
Audit trails track access and activity for full transparency
Security isn’t an afterthought — it’s embedded into every layer of the platform, so your AI assistant is smart and safe.
Laserfiche Cloud’s Smart Chat and AI Agents aren’t just nice-to-have tools — they’re the next frontier in digital transformation. Whether you’re a power user or a business leader, these features simplify work, increase agility, and unlock insights that drive real outcomes.
👉 Let’s talk about upgrading your system. Click here to learn more and schedule a personalized demo.
You’ve already invested in Laserfiche. Now it’s time to invest in what’s next. ☁️💡