JPI Data Resource builds Laserfiche-based automation for state licensing and certification boards, so your staff spend less time chasing paperwork and more time protecting the public you regulate.
Applications, renewals, continuing education records, and complaint files pile up across departments, shared drives, and filing cabinets. When a board member, an applicant, or a public records request needs an answer, staff spend hours tracking it down instead of minutes.
Before automating, the Louisiana State Board of Nursing had its data sitting on a national association's cloud system, not its own. As a government entity, it needed to own its records outright.
The Kentucky Board of Nursing tracked document approvals through email chains and shared drives, with no version control and no reliable way to audit who approved what.
When a complaint is filed against a licensee, every day of delay is a public protection risk, and paper-based case files make urgent review slower than it should be.
This isn't a generic document management rollout. It's configured around the intake, review, renewal, and enforcement workflows unique to licensing and certification bodies, and it integrates directly with the licensing systems boards already run on.
Applicants submit through a secure portal, documents route directly into Laserfiche, and metadata is applied automatically, the same approach that lets LSBN process 30,000 renewals a year without a paper backlog.
Louisiana State Board of Nursing
Laserfiche Workflow pulls data from your licensing system and generates approval or denial letters automatically, the piece LSBN's Chief Administrative Officer called the one that saved their whole project.
Louisiana State Board of Nursing
Laserfiche connects directly to the systems you already run on, ORBS in the case of both LSBN and KBN, so data flows automatically instead of being re-keyed by hand.
Louisiana & Kentucky Boards of Nursing
Every complaint gets a single, complete folder, supporting documents, photos, and all, so staff can review and act the same day, even remotely.
Louisiana State Board of Nursing
The Kentucky Board of Nursing came to JPI on a peer referral from the Louisiana State Board of Nursing after LSBN's own implementation succeeded. That's not a marketing claim, it's how these two projects actually connect.
"Laserfiche shines the best when complaints need to be reviewed urgently. We can access and act on that immediately, even from home. We can take action immediately and protect the public."
"JPI took the time to understand our business processes rather than simply implementing software. Their willingness to customize workflows to meet the unique needs of a regulatory agency has been one of the project's greatest strengths."
JPI Data Resource was the first partner in the entire Laserfiche network to reach Premier Partner status. Twenty-five years later, we still work directly with your team from initial workflow design through go-live and ongoing support.
Implementing document management and workflow automation for compliance-driven organizations.
The first partner in the entire Laserfiche network to reach Premier Partner status.
Your implementation team stays with you from initial workflow design through go-live and beyond.
Automating licensing, letter writing, and complaint management for 65,000 nurses.
Read the case study →Standardizing workflows and automating document approvals agency-wide.
Read the case study →Modernizing police records management with Laserfiche.
Read the case study →Schedule a short consultation and we'll walk through what automation could look like for your specific application, renewal, and complaint workflows.
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