JPI started in 2001 as a small, specialized Laserfiche team with one focus: solve real operational problems with well-built automation. Twenty-five years later, the focus has not changed. The client list has.
Growth came from delivery, not marketing. Long-standing client relationships, consistent results, and solutions that held up years after deployment built the reputation. Recognition within the Laserfiche community followed, including multiple years as a top Solution Provider and ongoing acknowledgment in the Laserfiche Winner's Circle.
Founded by Jim Bergeron in 2001, JPI has grown from a one-person operation to a recognized leader in the Laserfiche partner ecosystem. We did not chase trends to get here. We just kept building things that work.
Integrity
In how we design and deliver. If something is not ready for production, it does not ship.
Accountability
For outcomes. We own the result, not just the configuration.
Collaboration
With clients and with each other. Good solutions come from understanding the real problem, and that requires honest conversation.
Innovation That Earns Its Place
New technology gets applied when it makes operations better, not because it makes a good slide deck.
Every engagement starts with understanding how work actually flows, where it breaks down, and what has to be controlled. Scope, expectations, and success criteria are defined upfront. Automation is applied with attention to volume, exceptions, and compliance requirements.
Accountability does not end at go-live. Processes change, volume shifts, and new requirements surface. JPI stays engaged through all of it.
For a full breakdown of how JPI engagements are structured, see our Services page →
As AI-assisted automation becomes a larger part of how organizations operate, JPI is focused on applying it the same way we have applied every capability for 25 years: with governance, with intention, and with a commitment to solutions that still work when the novelty wears off.
The organizations we serve operate in environments where accuracy, accountability, and compliance are not optional. That is not going to change, and neither is our approach to serving them.
"If you believe a business is built on relationships, make building them your business." -- Scott Stratten
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